We have a new Xerox 7856 work center printer. We replaced our 1 year old 7556 because of reliability problems.
The new 7856 will not print in color from a word document (ie the yellow highlighted words in the document ) other color print files work fine, if we use the old driver from the 7556 the color shows up.
I was chastised by Xerox for using older print drivers when we had the 7556 and their service team complained to my manger about the older drivers causing all our problems.
The systems with problem are win 7 with several versions of MS word.
↧
Xerox 7856 color print problem.
↧