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removing secured print job on Xerox D110 after user leaves organization

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I've got a bit of a strange one. We had a former employee send a secure print job to our Xerox D110 while they still worked here. They never got around to releasing the job and they didn't leave their print pass code so we haven't found a way to release or delete the job. I've tried logging in using my admin credentials with no luck. I've also looked at the web interface with no luck. A technician was out here yesterday working on the system (on a different issue) and I asked him if there was a way and he said he didn't know. He tried logging in with his service credentials but didn't see anything jump out at him to allow him to do anything about it. Anyone ever faced this with Xerox or with the D110 (which has a nearly identical interface as that of our Xerox 560C) in particular? Any idea how I can delete the abandoned job? Thanks!


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